Multichoice Group has released its first annual report as a public company for the year ending in March 31, 2019. The report is nearly all positives and it showed that DStv, its crown jewel, continues to attract new customers. DStv gained 1.6 million new users to bring total number of subscribers to 15.1 million. Multichoice’s digital services, ShowMax and DStv Now, are also booming. According to the company, the number of active users on both services has doubled year on year. But that’s how far the good news lasts though. The report highlights that DStv has continued to lose premium subscribers for the second year running. Without disclosing the figures, the company said its annual return per user dropped from R335 to R322. So even though the service seems stable and is scoring new users fast, declining premium users could have bigger impacts on long term revenue growth. And this something its investors might want to keep an eye on.
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